If your TV only has HDMI ARC audio outputs, we recommend that you use the HDMI to Optical Converter to connect your TV first, and then connect your SIMOLIO device to the corresponding connector on the Converter.
If you want to use two audio devices on the same TV, please give preference to SIMOLIO devices with by-pass function, and connect the other audio device to the audio output of the SIMOLIO device base to share the audio source.
Please note: Because of the internal settings of some TV set manufacturing problems, there may be you use headphones at the same time, the TV comes with the sound will be turned off, this is the reason of incompatibility between the devices, for the time being, there is no better solution, you can refer to the above method to re-connect a stereo or find our customer service to apply for a return and refund.