Samsung / LG smart TVs tend to pair with any Bluetooth devices it can find, which blocks the SIMOLIO Bluetooth TV headphones from reconnecting to its transmitter. Try following the steps below in order to fix this:
1. DENY the Device - If a popup appears on your TV asking you to Allow or Deny / Block the device to connect to the TV, you MUST DENY / BLOCK the device from connecting.
2. REMOVE the Device - If your device is already paired with the TV, you’ll need to remove the device in your TV’s settings: SETTINGS > GENERAL > EXTERNAL DEVICE MANAGER > DEVICE CONNECTION MANAGER > DEVICE LIST > EDIT > Select all SIMOLIO devices > DELETE. Please note that the routing may differ based on your TV’s brand / model.
3. Turn OFF the TV - Physically turn your TV OFF or pull the plug (the remote control does NOT turn the TV off; it places it into standby mode which still allows the TV to connect to devices).
Other Tips:If your TV’s HDMI ARC port is in use, your optical audio output port might not work. Try connecting the transmitter via RCA / AUX or unplugging the HDMI ARC.